At loeytot.com, we are committed to offering you the finest in luxury fashion and an exceptional shopping experience. We understand that perfection is in the details, which is why we provide a refined and seamless return process for your convenience.
Should you wish to return an item, please review our premium return policy below:
✅ Return Period
All items may be returned within 30 days of delivery for a full refund.
Items received as gifts may be returned within 30 days from the date of the gift purchase.
Returns initiated after this period may be considered at the discretion of our Concierge Service Team.
✅ Return Conditions
To ensure your return is accepted, please ensure the following conditions are met:
Item must be in pristine, unworn, and unused condition
All original tags, packaging, and accessories must be intact
Proof of purchase (order number or receipt) must accompany the return
Custom-made, made-to-order, or personalized pieces (e.g., monogramming) are final sale and not eligible for return unless defective
Limited edition or exclusive promotional items may be subject to special terms
✅Refund Process
Upon receipt and inspection of the returned item(s), a refund will be issued within 5 business days
Funds will be returned to the original payment method
Thank you for choosing loeytot.com. We strive to ensure every interaction reflects the elegance, craftsmanship, and exclusivity that define our brand.